This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
For the purpose of these Privacy policies, wherever the context so requires “You” or “User” shall mean any natural or legal person who visits our platform, either just for the purpose of browsing www.the-bytes.com (our “Website”) website or the Bytes app to buy our product. The term “We”, “Us”, “Our” shall mean Foodvista India Private Limited.
“App(s)” shall mean applications for mobile and includes Bytes App.
“Device(s)” shall mean a desktop computer, laptop computer, tablet, mobile phone, smart watch or such other electronic equipment.
“Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action or any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to your mobile or storage device, crashes, breach of security and encryption.
“Personal Information” refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number and email address disclosed by you in relation to the services available on the Platform.
“Sensitive personal data or information” consists of information relating to the following:
“Third Party” refers to any person or entity other than you or us.
1.1 Access to the Product & Services is permitted on a temporary basis, and we reserve the right to withdraw or amend the Service (or any features within the Product & Services) that we provide on our Website/ App/Marketplace/Product/Services by notifying the same on our Website/App/Marketplace/Product/Services from time to time without prior notice to you. We will not be liable, if for any reason our Website/App/Marketplace/Product/Services or the Product & Services (or any features within the Product & Services) are unavailable at any time or for any period. From time to time, we may, at our sole discretion, restrict access to some parts of our Website/App/Marketplace/Product/Services, or our entire Website/App/Marketplace/Product/Services, to Users who have registered with us.
1.2 Bytes grants you permission to use the Product & Services as set forth in this Agreement, provided that: (i) you will not copy or distribute, any part of the Product & Services in any medium or in any manner whatsoever without Bytes’s explicit authorisation in this regard; (ii) you will not alter or modify any part of the Product & Services other than as may be reasonably necessary to use the Product & Services for its intended purpose; and (iii) you will otherwise comply with the terms and conditions of this Agreement.
1.3 In order to access the Product & Services, you will need to register on the Website/ App and create a “Member” account. Your account gives you access to the Product & Services and functionality that we may establish and maintain from time to time and in our sole discretion on the Website.
1.6 You must provide your full legal name, date/month/year of birth and any other information requested from you, from time to time, in order to complete the registration process and be entitled to use the Product & Services. The information provided by you may be shared by us with any third party for providing the Product & Services, record keeping purposes, internal procedures or for any other purposes and by using this Website/ App you expressly consent to such sharing of the information provided by you.
1.7 You are responsible for making all arrangements necessary for you to have access to our Website/App/Marketplace and thereby the Product & Services. You are also responsible for ensuring that any persons who access our Website/App/Marketplace/Product/Services and thereby the Product & Services through your account are aware of these terms, and that they comply with them. You are also solely responsible and liable to Bytes for all activities that take place or occur under your account. You agree that your ability to log into your account is dependent upon external factors such as internet service providers and internet network connectivity and we shall not be liable to you for any damages arising from your inability to log into your account.
1.8 Bytes reserves the right to refuse access to use the Product & Services offered at the Website/ App/Marketplace/Product/Services to new Users or to terminate access granted to existing Users at any time without any reasons for doing so. Use of the account is not available to any User who is suspended or prohibited by Bytes from using the Website/App/Marketplace/Product/Services or Product & Services for any reason whatsoever
2.1 Once you complete registration on the Website/App, you will be a member which:
2.2 By providing Bytes your email address/ phone number you consent to:
3.1 When You provide Us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, it is deemed that You have consented to the use of your personal information by Us to carry out the transaction as requested.
3.2 In the course of business, if your personal information for any secondary reason, We shall specify the reason for requiring such information. Upon such request, You shall have the option to refrain from revealing such information to Us.
3.3 If after You consent, either impliedly or expressly, for your personal information to be used by Us, You change your mind, You may withdraw your consent for Us to contact You, for the continued collection, use or disclosure of your information, at any time. Such withdrawal of consent shall be communicated to Us either through an email at firstname.lastname@example.org or by contacting Us at our corporate office.
You expressly acknowledge and agree that you are installing and using the app at your own risk. The app and all data and content provided through the app is provided “as is”, “with all faults” and without warranty, terms or conditions of any kind. The company and each of its licensees, affiliates and authorized representatives (the “parties” or “party’) expressly and specifically disclaim all warranties, terms or conditions, whether express or implied, including, but not limited to, any implied warranties of merchantability, satisfactory quality, non-infringement and fitness for a general or particular purpose with respect to the app and content or those arising from course of dealing or usage of trade. The company cannot and does not warrant that the app will operate without interruptions, that it will be free from viruses and errors, or that the app will not interfere with the functioning of other software or programs installed on your cellular mobile device and will meet your requirements. No oral, written or electronic information or advice given by any party shall create any warranty, term or condition with respect to the app or otherwise.
The app may be subject to breaches of security and the company shall not be held responsible for any resulting damage to any user’s device from any such breach including but not limited to any virus, bugs, tampering, unauthorized, intervention, omission, deletion, defect.
The company provides no assurance that any specific errors or discrepancies will be corrected.
The company is not liable for any network faults or downtime in network product & services. You agree and acknowledge that relay of text messages is network dependant and company is not responsible for any messages failing to reach their intended recipients.
The app uses the read only memory (rom) of your cellular mobile phone to function efficiently and effectively. You agree and acknowledge that the app might automatically hibernate or go into stand by mode is the rom on your cellular mobile phone is insufficient to run the oem apps and functions. The company is not responsible for the app hibernating and you agree that you are solely responsible to keep your cellular mobile phone optimized.
It is possible that the app may get locked or stop working if the data on your cellular mobile phone causes your phone to crash or requires the operating software to be reinstalled. The company is not liable or responsible to you in any manner whatsoever for such an occurrence
5.1 We may engage the services of third parties to help us serve Our customers better. In general, the third-party services providers engaged by Us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to Us.
5.2 However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information We are required to provide to them for your purchase-related transactions and
We recommend that You read their privacy policies so You can understand the manner in which your personal information will be handled by these third party service providers.
5.3 In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
5.5 When you click on third party links on Our Website, We are not responsible for the privacy practices of other sites and for the loss or consequential damage that may be caused to you and encourage You to read their privacy statements.
6.1 To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
7.1 By using this site, You represent that You are at least the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
8.2 If our Website/App/Product/Services is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to You.
9.1 We collect information on Visitors (Not registered with us):
9.2 We collect information on Registered Users:
9.3 We use this information of Visitors for:
9.4 We use informations of Registered Users for:
We collect this data in order to help you register for and facilitate provision of our Product & Services.
10.1 – Customer willing to delete his/her account can send a mail to email@example.com
10.2 – Customer profile will be deleted from our database, which also includes, Name, email, DOB, Address, Orders, Payment details including other personal information if any.
10.3 – In all matters relating to account deletion, the decision of Bytes shall be final and binding and by participating in the offer, the participants agree to be bound by the terms and conditions contained herein
11.1 We have in place appropriate technical and security measures to secure the information collected by us.
11.2 We have implemented commercially reasonable technical and organizational measures designed to secure your personal information and User Content from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information and User Content for improper purposes. You acknowledge that you provide your personal information at your own risk.
12.1 You understand that all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) which you may have access to as part of, or through your use of, the Product & Services are the sole responsibility of the person from which such content originated. You agree that you are solely and exclusively responsible for any and all content that you create, transmit or display while using the Product & Services and you are solely and exclusively liable for the consequence of your actions (including any loss or damage which Bytes may suffer). Bytes exercises no control over the content posted on the Website/ App using the Product & Services. Your use of the content accessed or displayed using the Product & Services is entirely at your own risk.
12.2 A search using the Product & Services may produce results and links to sites and content that you may find objectionable, inappropriate, or offensive and we accept no liability or responsibility for any such content. It is also possible that your use of the Product & Services will return to you information regarding products, merchants and links to websites of third parties selling the product information requested by you. Bytes hereby disclaims any and all responsibility and liability associated with the same.
12.3 You acknowledge and agree that Bytes is not liable for any loss or damage which may be incurred by you as a result of the availability of such external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources.
12.4 You shall be responsible for monitoring your content, documents and other data and shall be liable to us for ensuring that the content transferred to or handled by or within Product & Services does not infringe any third party rights. You warrant that you possess such necessary licenses as may be required in order to process your content or use the Product & Services.
12.5 You understand that the technical processing and transmission of the Product & Services, including your Content, may be transferred unencrypted and involve: (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
12.6 You hereby acknowledge and understand that as a part of selling products on the Marketplace, various vendors may post images, descriptions and other content. We as Bytes are independent aggregators of these vendors and will have no liability in relation to such content posted by the said vendors, including without limitation, in terms of the authenticity or reliability of such content, in any manner whatsoever.
You can find more information about cookies at: www.allaboutcookies.org
15.1 By using the Bytes Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Bytes Platform.
16.1 We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy we will endeavour to provide you with reasonable notice of such changes, such as via prominent notice on the Bytes Platform or to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.
17.1 The Bytes Platform may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this Policy. Bytes shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Bytes Platform. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
18.1 You may cancel your Member Account at any time within 90 (ninety) days from the date of subscription of the Bytes Plan. In the event that you cancel your Member Account or the same is suspended or terminated by Bytes within the aforesaid period, we shall refund any license or subscription fees as below:
18.2 Refund request ETA 30 days – Refund of any license or subscription fees. The time might vary in case of any dispute at merchants or Users or Bytes.
18.3 Please note that the above charges will be adjusted after deducting a processing fee as applicable. The refund shall be processed in the manner/mode which is used to subscribe to the Bytes Plan within 30 (thirty) days from the date of cancellation.
19.1 If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at at firstname.lastname@example.org or write to our Grievance Officer at the following address
Bytes Grievance Officer
80/2, Muneshwar Nagar,
Bommanahalli, Bengaluru, Karnataka 560034
Email address: email@example.com
Time: Monday – Friday (09:00 a.m. to 18:00 p.m.)
If you come across any abuse or violation of the Policy, please report to firstname.lastname@example.org
19.2 Please note, in compliance with The Information Technology Act, 2000 and the rules made thereunder, as well as The Consumer Protection Act 2019, and the rules made thereunder, the grievance redressal mechanism, including the contact details of the Grievance Officer are given herein above.